Built for quality assurance teams

Turn every follow-up into proof.

QA Tracker gives your team one place to verify customer outcomes, document decisions, and keep follow-ups moving. Use the Meridian browser extension to send records directly into the QA workflow—without retyping the work.

See the weekly plan Open client login

Extension-readyRole-based accessAudit history

Follow-up evidenceBatch 09-04
Live workspace

01Records scanned in MeridianThe extension gathers the current customer queue.Synced

02QA reviews the outcomeStatus, usage, notes, and ownership stay together.Review

03Follow-up is documentedReminders and overrides leave an accountable trail.Resolved

QA VERIFIED

The workflow

From browser extension to an accountable QA decision.

EXT / 01

Scan and sync

Use the Meridian extension to scan records and transport them into your QA workspace through a linked, office-scoped account.

QA / 02

Review and override

Filter the queue, inspect each customer outcome, lock manual decisions, and add notes that future syncs preserve.

ACT / 03

Follow through

Prepare compliant SMS reminders, protect opt-outs, archive daily summaries, and see who changed what.

What you control

Quality assurance with the operational details included.

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Extension-powered sync

Bring customer records in from the Meridian workflow instead of rebuilding lists by hand.

✓

Decision locking

Protect a QA reviewer’s status or note from being overwritten by the next automated sync.

✉

Controlled reminders

Preview recipients, skip duplicates, honor opt-outs, and send follow-ups through Twilio when configured.

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Evidence and access

Separate Admin, Manager, and Agent permissions while maintaining summaries and an audit trail.

Simple weekly access

One workspace.
The full QA workflow.

Start with every operational capability included. Secure subscription payment can be configured through Stripe, giving your team a familiar way to manage weekly billing.

QA Tracker workspace

$49.99 / week

Meridian extension connection
QA records, notes, and manual overrides
Team roles, summaries, and audit history
SMS workflow and opt-out controls

Open client login

Stripe billing setup available. Subscription checkout activates after the Stripe account is connected.

Workspace access

Sign in and get back to the evidence.

Approved Meridian users can sign in here. Submit an inquiry to request access; the owner reviews requests within 24–48 hours.

The owner approves Meridian accessManagers can review and follow upAgents manage their own sales and feedback

QA TrackerSecure workspace access

Welcome to your office

Status breakdown

Top agents

Based on sale dates. Weeks run Sunday–Saturday. Imported rates use Meridian’s selected source; manual QA overrides use the edited status.

Breakdown Period

Agent performance
Agent	Sales	Follow-ups	Install rate	Usage conversion

Table Tracker — open to view assignments

Track each numbered office table, who has it, and when it is returned. Each agent can hold one table at a time. Use the handoff note for a partner’s name and office. Every change records who made it and when. This inventory is separate from the selected sales week.

Team for table changes

Table	Assigned agent	Last change	Actions

Employees

Your current office staff, independent of the selected sales week. Inactive employees are excluded from active staffing and new table assignments. Past sales, attendance and table history remain saved. Removing an employee immediately revokes the linked login and is recorded in the audit log. Only an administrator can change managers or QC officers.

Show inactive employees

Agent access requests

Verify each person’s identity, then link their request to their employee record. Agents choose their own passwords.

Daily summaries & archive

Today's summary

Grouped by agent from rows that have notes. Edits save automatically. A daily snapshot is archived after midnight. Notes stay with each sale.

STOP / opt-out list

These numbers will not receive text messages. STOP replies are added automatically. You can also add a number when someone asks you to stop texting them.

Appearance & preferences

Changes save automatically on this browser. Appearance is shared on this device; your dashboard preference is saved for your account.

Color theme MotionReduce page transitions and animated numbers. Default dashboard periodChoose the period shown when you sign in. You can still switch it on the dashboard.

Estimated earnings

Choose the pay plan for this office. Agents see an estimate for their own monitored sales week. Only Managers and Admins can change these settings.

Pay plan Effective sales weekChoose the Sunday that begins the sales week. Used only when the selected plan or date changes.

Currency Qualifying sales Commission per qualifying saleAmount in the selected currency. Bonus: minimum qualifying sales0 disables the bonus. Bonus amount Bonus: minimum usage conversion (%)Installed sales with usage yes ÷ all installed sales.

Next Target 2026 uses installed Internet sales, USD, and the employee’s current MA or Leader roster title. Bonuses are excluded.

Role	Internet tier	PIA	Non-PIA

Gig and Ultra/500/Premier Internet are included. Mobile, TV, and Advantage Internet are excluded. Missing PIA is shown to the agent as a rate range.

Flat estimate = qualifying sales × commission, plus one bonus when both thresholds are met. Changes apply to current estimates; this is not a payroll record.

Your account

Contact your administrator to change your office or access level.

Subscription & billing

$49.99 per week · Billed weekly · Cancel anytime

Checking payment availability…

Your subscription is for this office. Do not subscribe again if you already pay for it. Prepaid or complimentary access is arranged by your administrator. Giving access does not create or cancel a Stripe subscription.

Guidance & updates

Meridian results update on Tuesdays and Fridays. After the results are available, run the extension and send a fresh scan. Refreshing the dashboard alone does not fetch new results.

This week follows your Tuesday–Monday monitoring window, with Monday as the cutoff, and shows the preceding Sunday–Saturday sales. This month shows sales from the current calendar month.

Contact support

Turn every follow-up into proof.

From browser extension to an accountable QA decision.

Scan and sync

Review and override

Follow through

Quality assurance with the operational details included.

Extension-powered sync

Decision locking

Controlled reminders

Evidence and access

One workspace.The full QA workflow.

Sign in and get back to the evidence.

Reset password

Choose a new password

Daily gauges, goals & feedback

Welcome to your office

Status breakdown

Top agents

Agent access requests

Today's summary

Archive

Agent check-ins

Compose reminders

Results

Sales team

Teams & groups

24-hour team signup

Dashboard access & invitations

Invitations

API tokens